Ready for your call 24 hours a day

With all our alarms you receive access to our experienced careline team who will provide the assistance your need in an emergency. Once you choose our service we ask you for your personal and health details so that our specialist operators can arrange exactly the right kind of help for you in a potential emergency.



STEP 1

If you require assistance, activate your Personal Alarm by simply pressing the button on your pendant.



STEP 2

The base unit automatically dials our careline team and alerts one of our highly trained operators.



STEP 3

The operator will immediately respond and confirm you are OK. If required they will contact a designated keyholder or arrange for the emergency services to attend.



STEP 4

Dependent upon your circumstances, the appropriate help will arrive to provide you with the assistance you need.

Watch the video below to find out from the 'Appello Bears' how our monitoring service works.

Need further information?.

Read our quick guide to emergency alarm monitoring.

Quick Guide

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