The UK’s favourite careline provider

Over 200,000 people across the UK are reassured knowing we are there for them. You can trust us in an emergency.

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Personal Alarm

Our wrist or neck worn emergency alarm is connected to our monitoring team, providing you with the peace of mind that help can be accessed at the press of a button.

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Accessories

From monitored smoke alarms to additional pendants so that two people can use our monitoring service, we provide a wide range of additional equipment to keep you safe in your home.

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KeySafe

A keysafe offers an extremely safe and secure method of storing your keys while giving emergency services easy access to your home in an emergency.

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A Unique Blend Of Technology And People

We help keep people safe, secure, well and living ‘smart’ within their homes, with the reassurance they are connected to our experts in case of emergency.

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Introducing our Personal Alarm

Our wrist or neck worn emergency alarm is connected to our monitoring team, providing you with the peace of mind that help can be accessed at the press of a button.

Learn More

Our People

We are proud to think that our experience of over 30 years has led us to recruit and train only the best emergency operators.

Trusted

We survey our customers every year, our last survey showed that 100% of our customers trust us to help them in a emergency.

200,000

We support over 200,000 individuals in the UK across our services

30 years

Over 30 years experience in the life safety and technology enabled care service provision.

Pioneering Digital

The first and largest provider of digital telecare services in the UK

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Supporting over 200,000 individuals

Here's what they have to say

“I was impressed by the manner of the person responding, kind, patient and inspired confidence. I felt like they can deal with any emergency.”

Mrs Drodge, Sunderland

Appello Customer

I have found this a very well run service, which gives us great peace of mind as to the help they can and do provide when needed. Worth every penny!

Mr Coyle, Ipswitch

Appello Customer

“Quick appropriate action for all occasions that I have found it necessary to press my personal alarm. I would not be here today without it!”

Mrs Peterson, Sheffield

Appello Customer

“You have all been very patient and efficient – especially when I have pressed the button by mistake, I am glad to know you are then when I might need you.”

Miss Campbell, Exeter

Appello Customer