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Once you choose one of our monitoring services we ask you for your personal and health details so that our careline operators can arrange exactly the right kind of help for you in a potential emergency.
Watch the video below to find out from the ‘Appello Bears’ how our monitoring service works.
1. If you require assistance, activate your emergency alarm by simply pressing the button on your pendant, watch or other monitored device.
2. Your device automatically dials our careline team and alerts one of our highly trained operators. They will know it is you calling and have your personal details.
3. The operator will immediately respond and confirm you are ok. If required they will contact a designated keyholder or arrange for the emergency services to attend.
4. Dependent upon your circumstances, the appropriate help will arrive to provide you with the assistance you need.