Appello for Business

We partner with housing, health and care providers to enrich the lives of customers, patients and residents.

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Supporting people to live the lifes they want: safely and independently throuhout the UK

Assisting in supporting families, carers and loved ones.

Our personal alarm provides reassurance that those being cared for are never alone and can always access help in an emergency.

As the UK’s favourite Careline service, with 200,000 customers, we are supporting people to live safe and independently across the breadth of the UK from the remote Scottish Highlands, too the coastline of Cornwall.

Our latest annual survey has shown 98% of our customers feel their alarm is enabling them to live a more independent life and 98% our customers also feel that access to their alarm makes them feel safer and reassured should there be an emergency.

See what our customers think of our service

We support thousands of people every day, providing the support they need in a time of need. No two calls are ever the same, here from some of our customers on their experiences.

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James thanks Appello for saving his life

In May 2016, James who lives in a retirement development near Southampton, was home alone when he suffered a heart attack. He tried to phone for help but couldn’t reach it. Instead, James managed to get to his emergency pull cord which put him in touch with an operator at the Appello monitoring centre. They immediately contacted the emergency services and an ambulance soon arrived at the scene to take James to hospital. See How We Can Help
  • James has used his Appello pendant five times since then and feels reassured to know someone is on hand to help him should he ever need it.
  • Appello was established in 1988 and is one of the largest providers of emergency alarm monitoring in the UK, providing reassurance 24 hours a day 365 days a year.
  • Gill Bennett, Monitoring Services Director at Appello, said "Hearing from James and others we have helped is very rewarding for all of us at Appello. It's good to know that we are supporting people to live independently by giving them peace of mind that help is on hand should they ever need it."
Appello saved my life. Without their help I wouldn't be here today. The woman at the end of the line was so calm and efficient and made me feel like I was in safe hands.
The operator talked to me until I became unconscious. the next thing I knew an ambulance had taken me to hospital. The visit was a wonderful opportunity to meet the team at Appello and thank them for saving my life that day.

Need further information

Read our quick guide to emergency alarm monitoring.
Personal Alarm Product Guide
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Keysafe Product Guide
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Guide to Monitoring Services
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Delivering Technology Enabled Care Solutions to housing, health and care providers