"I can't thank you enough. To know you have this help when you live on your own is fabulous!"

Appello Customer, Annual Survey 2016

Who is emergency alarm monitoring for?

It’s estimated that over 1.5 million people in the UK are using an emergency alarm and many more people are experiencing the benefits of the reassurance they provide. As the UK’s favourite careline provider with over 170,000 customers we support people of all ages, from providing reassurance to help with a specific health condition.

Is the time right?


If any of the below describe you or your circumstances then we think you should be considering a monitored alarm service.


You have previously fallen or have come close to falling in your home.


You live alone or spend long periods of time alone.



You have cognitive difficulties such as failing memory.


You are becoming increasingly frail and you are finding it more difficult to get around the home.



You have recently been discharged from hospital.



You have friends and family that are increasingly concerned about your welfare.

Trusted by leading organisations and charities

Keeping their customers safe and reassured