"98% of our customers praised our operators attentiveness and willingness to help."

Appello Annual Survey 2016

Experience dedicated and friendly

We are proud to think that our experience of over 27 years has led us to recruit and train only the best emergency operators. Our rigorous recruitment assessment centres and training programmes have been commended by the Telecare Services Association (TSA). Our operators receive a structured training programme including data protection, safe guarding essentials and Samaritans training.

Hear from some of our emergency operators on what it’s like to work at Appello.

Trusted by leading organisations and charities

Keeping their customers safe and reassured