"98% of our customers praised our operators attentiveness and willingness to help."
Appello Annual Survey 2016
Experience dedicated and friendly
We are proud to think that our experience of over 27 years has led us to recruit and train only the best emergency operators. Our rigorous recruitment assessment centres and training programmes have been commended by the Telecare Services Association (TSA). Our operators receive a structured training programme including data protection, safe guarding essentials and Samaritans training.
Hear from some of our emergency operators on what it’s like to work at Appello.